ELGi North America Extends Package Warranty to Five Years

09 Aug 2021

ELGi reinforces its "Always Better" brand promise, ensuring customers receive best-in-class compressed air products along with unsurpassed warranty coverage.

Charlotte, NC – August 09, 2021: ELGi North America, a subsidiary of ELGi Equipments Limited and leading provider of compressed air solutions, has announced an enhanced warranty program for its lubricated screw compressor product line. By extending its warranty from one year to five years, ELGi now provides the longest package warranty period in the industry. The new five-year package warranty is in addition to the lifetime air end coverage on the EG Series and the six-year air end coverage on the EN Series. With this, ELGi’s industry-leading warranty program will ensure unparalleled value and service for ELGi customers.

“Our warranty program is designed to be the best in the compressed air sector. When you consider the current market space, the offerings include limited warranties and terms and conditions, which are not always transparent. At ELGi, our objective is to provide a market-leading warranty supported by our 48-hour UPTIME assurance and a quick, efficient claim process," said David Puck, President, ELGi North America. “Extending the entire package coverage to five years distinguishes us as a market leader. This commitment to our customers is made possible by our quality products, superior value, and expanded service network across North America.”

ELGi North America’s new warranty program includes*:

EG Series Warranty Coverage (15 HP to 300 HP)

Compressor Package: Five Years
- Includes: motor, cooler, separator tank, VFD, fan motor, controller, all static parts of compressor, pressure and temperature switches, sensors, gauges, fittings and fasteners, canopy, and canopy parts.
Air End Coverage: Lifetime
No service contract required

EN Series Warranty Coverage (3 HP to 50 HP)

Compressor Package: Five Years

Includes: motor, cooler, separator tank, fan motor, controller, all static parts of compressor, pressure, and temperature switches, sensors, and gauges, fittings and fasteners, canopy, and canopy parts.

Air End Coverage: Six Years
VFD Coverage: Three Years
No service contract required

“At ELGi, we’re changing the way we look at compressed air systems. It’s no longer just about delivering air. It’s about delivering UPTIME. Our UPTIME Assurance transcends reliable products and responsive service,” said Dr. Jairam Varadaraj, Managing Director, ELGi Equipments Limited. “It places the focus squarely on the customer, endeavoring to keep customer operations, not just the air compressors, running. And we’re taking steps to accomplish this every day, with industry-leading warranty plans, parts availability, and world-class customer service, all intended to ensure peace-of-mind for every customer. Our warranty is not just a set of numbers but a reflection of the quality of our products. The lifetime air end warranty was an industry first and this benchmark was followed by others. The new package warranty is again an industry first and will be the benchmark.”

ELGi’s expanded warranty program reinforces the company's "Always Better" brand promise and commitment to providing reliable compressed air. Compressed air is a critical component for several industries and essential for operating machinery for specialized functions such as molding, cutting, and driving pneumatic tools.

For over 60 years, ELGi has developed 400+ world-class products with best-in-class lifecycle costs, resulting in higher uptime and reliability. In recognition of ELGi's focus on quality in manufacturing, ELGi became the first globally established industrial air compressor manufacturer to be awarded the Deming Prize for excellence in Total Quality Management (TQM) in over six decades.

*Terms and Conditions Apply

About ELGi North America

ELGi North America, headquartered in Charlotte, NC, is a subsidiary of ELGi Equipments Limited, a leader in compressed air solutions for over 60 years. Established in 2012, ELGi North America, in conjunction with its subsidiaries, Pattons, Pattons Medical, and Michigan Air Solutions, offers a comprehensive range of compressed air products and services. Our product offering includes oil-lubricated and oil-free rotary screw and reciprocating compressors, dryers, filters, and ancillary accessories. ELGi and its subsidiaries serve multiple industry verticals spanning medical applications, pharmaceuticals, food & beverage, construction, manufacturing, and infrastructure. For further information, please visit https://www.elgi.com/us/