“Air Alert” – ELGi’s Industry 4.0 initiative for data driven customer service & product improvement
Chennai, September 13th, 2017: ELGi Equipments (BSE: 522074 NSE: ELGIEQUIP), one of the world’s leading air-compressor manufacturers, today showcased “Air Alert” its Industry 4.0 initiative. Air Alert is a SIM card based communication system that will track multiple parameters within a compressor such as operating temperature, pressure, volume of air delivered, and energy efficiency. As a standard, free of cost service, ELGi will aim to have 500 Air Alert devices for its screw compressor range in the field by the end of the calendar year, 2017. The data will be transmitted to ELGi’s servers, where ELGi engineers will review the data and provide meaningful insights to the customer on service intervals, energy efficiency, changes in air consumption, and general compressor health. The initiative will elevate ELGi’s customer service to its customers effectively eliminating service delays and compressor failures, which can result in expensive downtime for ELGi’s customers. Air Alert will also provide meaningful field data for ELGi’s engineers to address quality concerns real time and integrate relevant changes into ELGi’s product development process.
Earlier in the year, Jairam Varadaraj, CEO, declared ELGi’s aspiration to be the No.2 player in the world. Mr. Varadaraj mentioned that ELGi’s growth would derive from its investments in technology and innovation such as the Air Alert system.
Speaking about the launch, Anvar Jay Varadaraj, Head of Marketing and Corporate Communications, ELGi Equipments said, “The showcase of our Air Alert system is a significant step in our efforts to be more customer centric and data driven as we seek to provide the most efficient compressed air solutions. Gathering data is easy, but analyzing the data and providing meaningful insights to customers will set us apart. As a quality and innovation centric organization, Air Alert will play a key role in our product development processes. The system will provide us objective data on our products’ performance in the field making it a valuable tool for our quality and product development processes. Fundamentally, Air Alert is about elevating our customer service and by providing it free of cost, we will emphasize our Always Better brand promise to our customers. We aim to have the 500 Air Alert equipped machines by the end of the calendar year 2017”
- Air Alert is ELGi’s sim based IOT initiative that transmits customers’ compressor data such as power consumption, pressure, air volume, and temperature to ELGi
- ELGi will monitor the data and provide insights to customers on service, opportunities for energy efficiency, and air consumption best practices
- ELGi will use the data for quality improvements and product development
- Air Alert will be a free of cost standard offering to all ELGi screw air compressor customers
- ELGi will 500 Air Alert systems by the end of calendar year, 2017.
ELGi Equipments limited is a leading compressor manufacturer with a nearly sixty-year legacy of manufacturing compressors and presently offers more than 400 products. ELGi operates nearly 2 million air compressors across 70 countries. With its products and services, ELGi aims to provide lowest ownership cost experience in the world.